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100% Satisfaction Guarantee

At Gafuhome, we want you to be 100% satisfied with your product. If you're not completely happy with the style, color, or quality of your window covering, we're here to make it right.


Simply reach out to us within 30 calendar days of receiving your product, and we'll guide you through the return process. We'll provide a replacement of equal value at no extra cost. If a replacement doesn't resolve the issue, we'll gladly issue a refund.


To qualify for this guarantee, please ensure that you have received your product and return the unwanted products before we issue a replacement or refund. Before returning your window covering, please contact us for instructions. We may request photos of the product that doesn't meet your needs to better assist you in the reorder process.


Please note that this satisfaction guarantee does not apply to commercial orders* (orders containing 25 or more of the same product).


Additionally, please be aware that changes in measurements are not covered under this guarantee. However, you can rely on our FitGuard™ Guarantee to assist you if you've made a measuring mistake.


Have an issue? Let's solve it!


Contact us at support@gafuhome.com


Feel free to make any necessary modifications to meet your specific requirements.

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