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FitGuard™

Mistakes Happen. We've Got You Covered.


With FitGuard™, our exclusive service, we ensure your complete peace of mind when measuring for most of our products. If you made a mistake while measuring your product, don't worry—we'll take care of it with a free remake* and cover the return shipping of your old product!


Here are the important details:

Limit of 1 remake per item; up to 4 item remakes per household per lifetime (unless the error is on our part, in which case, we'll make it right!).

Exchanges are limited to the same product and must be made within 30 calendar days of receiving the package.

Changes are restricted to size and mount adjustments only.

Refunds are not available under this guarantee.


To assist you in getting the correct reorder, we may require photos of the received product that doesn't meet your window covering needs.


Please note that the following are not covered under this guarantee:

1. Commercial orders, which include orders containing 25 or more of the same product.

2. Any product ordered outside our recommended sizes or specifications, which can be found on the product page.


Remember, these adjustments are based on the information you provided. If you have any further modifications or questions, please feel free to let us know.


*Please be aware that costs may apply if there's a price difference between your old and new products or if the new product requires a shipping fee based on the size or shipping location.


Please make any necessary revisions to meet your specific requirements.

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